Introduction

Welcome to Dawadekho. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction Dawadekho provides a convenient online platform for ordering and delivering medicines within a 5 km radius. Our goal is to ensure timely delivery and access to a wide range of medications. By using our services, you agree to these terms and conditions.

2. Delivery Timing

  • Our delivery service operates within a 5 km radius of our designated service area.
  • Estimated delivery times will be provided at the time of order but are not guaranteed.
  • We strive to deliver orders within [X] hours; however, delays may occur due to factors beyond our control.
  • Customers will be notified of any significant delays.

3. Prescription Requirement

  • Certain medications require a valid prescription from a licensed healthcare provider.
  • Users must upload a clear and valid prescription during the order process for these medications.
  • Dawadekho reserves the right to verify the authenticity of prescriptions and may reject orders with invalid or suspicious prescriptions.
  • Prescription medications are generally non-returnable, except in cases of delivery error or defects.

4. User Responsibilities

  • Users must provide accurate and complete information when placing orders, including delivery addresses and contact details.
  • Users must ensure they are legally permitted to purchase and use the medications they order.

5. Payment

  • All payments must be made at the time of ordering.
  • We accept various payment methods as indicated on our website.
  • Prices are subject to change without notice.

6. Returns and Refunds

  • Returns and refunds are subject to our Return and Refund Policy, available on our website.
  • Prescription medications are typically non-returnable unless there is a delivery error or defect.

7. Privacy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

  • Dawadekho is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or the inability to use our services.

9. Changes to Terms

  • We may update these terms and conditions from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State], and any disputes will be resolved in the courts of [Your Country/State].

11. Contact Information

  • For any questions or concerns regarding these terms and conditions, please contact us at [Contact Information].